OUR VALUES
These are our foundations, the reference that drives us to be better every day.
CUSTOMER FOCUS
It is an approach that prioritizes customer needs, expectations and satisfaction above all else.
It involves understanding and addressing customer preferences, providing excellent customer service and consistently delivering value while respecting our principles.
HOLISTIC HUMAN PERSPECTIVE
A point of view that considers the whole and the complete solution rather than the individual parts.
The members create a vision with competitive advantages that guarantees a better result than if done individually.
This also includes achieving a balance between personal and work life, the personal development of all our employees, respecting their individuality, values and the environment.
INNOVATION
It is about successfully implementing a new idea and creating value for our customers and stakeholders.
It could be a plan for an improved product or service; it could be an updated way of running our operations; it could also be a new business model.
It can impact any part of our business. It could have been implemented in our suppliers' companies.
We promote 4 avenues of innovation in our company:
1) Products and services
2) Processes
3) Marketing
4) Our organization